Refund policy
Exchange Policy
At Filthy Rich Apparel, every piece is carefully crafted and thoroughly inspected before shipment to ensure it meets our quality standards. We stand behind the quality of our products and want you to feel confident in your purchase.
We offer a 14-Day Exchange Guarantee if you need a different size or if your item arrives damaged or defective.
To qualify for an exchange, items must be returned within 14 days of delivery in their original, unworn condition, with no signs of wear, damage, alteration, or misuse.
Customers are responsible for return shipping costs associated with exchanges. We recommend using a trackable shipping method, as Filthy Rich Apparel is not responsible for returns lost or damaged in transit.
Clothing
Clothing items must be returned unworn, unwashed, and with all original tags attached.
This ensures every customer receives a brand-new product that meets our quality standards.
Jewelry & Accessories
Jewelry and accessories must be returned in their original, unworn condition, with no signs of wear, scratches, damage, or alteration.
Each piece is carefully inspected prior to shipment to ensure it meets our quality standards.
Refund Policy
Due to the nature of our products and our commitment to quality control, all sales are final, and we do not offer refunds.
However, we are committed to ensuring you receive the right fit and will gladly assist you with an eligible exchange within the 14-day exchange window.
Refunds are not part of our standard policy. However, in limited circumstances, Filthy Rich Apparel may approve a refund at its sole discretion. Any refund approved as an exception will be subject to a 15% restocking fee, which will be deducted from the refund amount.
Shipping charges are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 14 days of delivery so we can assist you promptly.
Policy Enforcement
Filthy Rich Apparel reserves the right to refuse any exchange, refund request, or warranty claim that does not meet the conditions outlined in this policy.
Contact Us
To request an exchange or if you have any questions, please contact our support team at:
We're committed to providing a premium experience from purchase to delivery and ensuring every customer receives a product that meets the quality standards Filthy Rich Apparel is known for.