Refund policy
Exchange Policy
At Filthy Rich Apparel, every piece is carefully crafted and inspected to meet our quality standards. We stand behind the quality of our products and want you to feel confident in your purchase.
We proudly offer a 14-Day Exchange Guarantee if you need a different size or if your item arrives damaged or defective.
To qualify for an exchange, items must be returned within 14 days of delivery in original, unworn condition, with no signs of wear, damage, or alteration.
Customers are responsible for return shipping costs associated with exchanges. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.
Clothing
Clothing items must be returned unworn, unwashed, and with original tags attached.
This ensures every customer receives a brand-new product that meets our standards.
Jewelry & Accessories
Jewelry and accessories must be returned in original, unworn condition, with no signs of wear, scratches, or damage.
Each piece is carefully inspected prior to shipment to ensure it meets our quality standards.
Refund Policy
Due to the nature of our products and quality control standards, we do not offer refunds.
However, we are committed to ensuring you receive the right fit and will gladly assist you with an eligible exchange within the 14-day exchange window.
Shipping fees are non-refundable.
Filthy Rich Apparel reserves the right to refuse any exchange that does not meet these conditions.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 14 days of delivery so we can assist you promptly.
Contact Us
To request an exchange or for any questions, please contact our support team:
We’re here to help ensure you receive a Filthy Rich piece you’re proud to wear.